SECURITY FREEZE NOTICE
If you currently have a security freeze in place on your credit file please note the following important information:
YOU MUST CONTACT TransUnion to LIFT YOUR FREEZE PRIOR TO SUBMITTING YOUR APPLICATION
Tenant Verify plays no role in the security freeze process
Tenant Verify CANNOT Lift your freeze
Tenant Verify CANNOT Enter or use a one time code issued for the purpose of lifting a freeze
ONLY YOU CAN Lift the freeze on your credit file
A freeze can be lifted temporarily for the purpose of pulling your report by contacting TransUnion.
To contact TransUnion, please call them directly at 1.800.813.5604
Reports pulled on frozen files will be absent of credit data. Please note that regardless of the results, once a report has been pulled, A REFUND IS NOT POSSIBLE AND CANNOT BE ISSUED!
To avoid any un-needed additional costs, PLEASE DO NOT order a credit report until the freeze on your credit file has been lifted!
IF a file with a freeze in place is requested before it has been lifted, and additional reporting is required, payment for these additional reports will also be necessary.