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SECURITY FREEZE NOTICE 

 

 

If you currently have a security freeze in place on your credit file please note the following important information:

 

 

 

YOU MUST CONTACT TransUnion to LIFT YOUR FREEZE PRIOR TO SUBMITTING YOUR APPLICATION

 

  • Tenant Verify plays no role in the security freeze process

  • Tenant Verify CANNOT Lift your freeze

  • Tenant Verify CANNOT Enter or use a one time code issued for the purpose of lifting a freeze 

  • ONLY YOU CAN Lift the freeze on your credit file

  • A freeze can be lifted temporarily for the purpose of pulling your report by contacting TransUnion. 

  • To contact TransUnion, please call them directly at 1.800.813.5604 

 

Reports pulled on frozen files will be absent of credit data. Please note that regardless of the results, once a report has been pulled, A REFUND IS NOT POSSIBLE AND CANNOT BE ISSUED!

 

 

To avoid any un-needed additional costs, PLEASE DO NOT order a credit report until the freeze on your credit file has been lifted!

 

 

IF a file with a freeze in place is requested before it has been lifted, and additional reporting is required, payment for these additional reports will also be necessary.  

 

 

 

THANK YOU